Stony Brook Children's

Creating a new brand. For kids.

Situation

Longtime client Stony Brook Medical Center provided outstanding specialty pediatric care, but consumer awareness of these services was almost nonexistent.

industry
Healthcare
services involved
Production
Conversion Rate Optimization
Marketing
Branding

APPROACH

We recommended branding Stony Brook Children’s separately from the adult hospital. We developed the logo and identity system, built an entirely new website and created a campaign to raise awareness of Stony Brook Children’s.

Solution

We realized that the best way to tell Stony Brook Children’s story to consumers was through a universal truth about kids: They ask lots of questions. And the people who are best at treating children are the people who embrace the questions.

Results

Post-campaign tracking studies found significant gains in awareness and preference:

68%

Increase in awareness of Stony Brook Children’s Hospital from 2013 to 2015 (from 16.3% to 27.4%)

+34%

Increase in preference for Stony Brook Children’s overall

5.3%

Statistically significant increase in preference for Stony Brook Children’s among women ages 25-54